Frequently asked questions
Everything you need to know.
Quick answers to the questions we hear most often. Can't find what you're looking for? Our team is one click away.
NS DigiGold is a digital bullion platform that enables customers to buy and save in gold and silver through flexible purchase options.
About NS DigiGold
Anyone can register and start purchasing bullion through our platform after completing the required verification process.
About NS DigiGold
Anytime Buy allows customers to purchase bullion at any time with any amount based on the applicable minimum purchase value.
Purchase Options
Quick Buy enables customers to purchase bullion instantly with just a few simple steps.
Purchase Options
Customers can create a savings goal and make regular purchases towards achieving their bullion target.
Purchase Options
Auto Buy automatically purchases bullion at scheduled intervals based on the customer's preferences.
Purchase Options
Price Lock EMI allows eligible customers to lock the bullion price and complete the purchase through scheduled instalments according to the applicable terms.
Purchase Options
Yes. Eligible customers may avail loans against their digital bullion holdings, subject to eligibility, valuation, documentation, and applicable terms and regulations.
Loans & Payments
Yes. All payments are processed through secure payment gateways using industry-standard security measures.
Loans & Payments
You can contact our customer support through phone, email, WhatsApp, or by visiting our showroom during business hours.
Support
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